FAQ
This FAQ section contains most of the information requested by musicians and visitors discovering Mogi Guitar. If you do not find the information you are looking for, please contact us via our contact form.
The Mogi One and its backpack
How does the Mogi Guitar sound?
The sound of the Mogi One was designed by a specialized acoustics laboratory. It has been tested and approved by about fifty guitarists before its commercialization.
Is the sound different from a wooden guitar?
The structure of the Mogi One's carbon material is designed to reproduce the behavior of wood, particularly that of spruce . Therefore, you will experience sensations similar to those provided by your traditional wooden guitar.
Can I take the Mogi One as carry-on luggage?
When stored in its travel backpack, the Mogi One measures 50*35*20cm / 35,4*13,4*7,9inch
(height, width, depth), making it compatible with the cabin baggage size for most airlines. However, we recommend verifying the accepted dimensions with your specific airline.
(height, width, depth), making it compatible with the cabin baggage size for most airlines. However, we recommend verifying the accepted dimensions with your specific airline.
Can travel items be stored inside the guitar?
No, travel items are separated from the guitar by a partition molded in the shape of the Mogi One. The belongings compartment is accessible from the front of the backpack, while the guitar compartment is accessible from the back of the backpack.
Is it easy to assemble and disassemble the Mogi One?
Yes, the Mogi One is designed to be user-friendly for all guitarists. Both children and adults will find it easy to assemble and disassemble. The process is straightforward, ensuring convenience for travel and storage.
How much tuning is required between each desassembly of the Mogi One?
The assembly of the neck sufficiently tightens the strings. You only need to make minor adjustments to the tuning, similar to what you would do with your traditional guitar.
Does the Mogi One hold its tuning?
The carbon body of the Mogi One is resistant to environmental changes, giving it exceptional stability.
Do the strings wear out faster?
No, a dedicated storage space protects the strings during transport. Tightening and untightening the strings does not cause premature wear if done carefully.
Should I untighten the strings before disassembling the Mogi One?
No, you do not need to untighten the strings before disassembling the Mogi One.
Can I leave the Mogi One disassembled for long periods?
Yes, you can leave the guitar disassembled and stored in its bag (or not) for long periods of time without worrying about deforming the neck due to a lack of string tension.
What material is the Mogi One made of? Is it durable?
The soundbox, back, and neck are made of a carbon/polyamide composite used in aeronautics, which is highly resistant and durable against shocks and environmental changes.
What material is the fretboard made of?
The fingerboard is made of a synthetic polymer, WoodTech ebony, offering an ebony-like finish and unrivalled stability.
What metal is used for the frets?
The frets are made of stainless steel for durability and longevity.
Does the neck have a truss rod?
Yes, the neck contains a truss rod that can be adjusted to your preferences.
How is the shape of the Mogi One different from a Dreadnought?
The Mogi One's body is slimmer than a Dreadnought to fit cabin luggage requirements. The headstock is also reduced for easier storage in the travel bag.
How much can I carry in the backpack?
During real-world tests, we loaded up to 10kg of items in the travel bag.
Delivery
When will the Mogi One be delivered?
Delivery of the Mogi One models pre-ordered during the Ulule crowdfunding campaign is scheduled for May 2025.
Delivery of the Mogi One models pre-ordered during the Kickstarter crowdfunding campaign is scheduled for October 2025.
Do you have retail stores?
Currently, Mogi Guitar products are only available online. If you believe your local guitar stores may be interested, feel free to share our contact information with them.
Do you ship worldwide?
Yes, we ship to all countries, barring exceptional circumstances.
What are the shipping costs?
Shipping costs vary by destination. Please check the prices at the delivery stage during the crowdfunding campaign. You will also be able to pay any applicable taxes and customs fees for your country.
Mogi Guitar Company
Where is Mogi Guitar located?
Mogi Guitar's headquarters is in Nantes, Pays de la Loire, France.
Where do the Mogi One parts come from?
The body and neck are manufactured in Belgium. Only the small parts (strings, tuners, etc.) are sourced from our French partners who procure them from China.
Where is the Mogi One assembled?
The Mogi One is assembled in the Pays de Loire region of France.
Where is the backpack made?
The Mogi backpack is designed in France and manufactured in China. Mogi Guitar plans to relocate production to Europe in the coming years.
Customer Service / Returns
If I don't like the Mogi One, can I return it?
You have 30 days from delivery to return the product. Products must be returned in perfect condition, in their original packaging, with all accessories and manuals. Incomplete, damaged, used, or soiled items will not be accepted and will be returned at the customer's expense. Refunds will be processed within 14 days of receipt at our warehouse, using the original payment method. For more details, please refer to our general terms of sale.
What if an item arrives damaged?
Simply send us an image of the damaged item to the following e-mail address: contact@mogiguitar.com. We'll send you a similar replacement item and a packing slip for returning the damaged item.
To find out more about the technical specifications of the Mogi One travel guitar and its carrying backpack, click here.